Wednesday, 22 May 2013

Update and Letter received

All members should have received a letter from Judith Phillips- hopefully via email, very recently giving an update on the upgrade plans. The contents of the letter are reproduced here:

Dear Members and Users.
      It has been some time since we met. Members will recall either from the meeting we held on 13th November 2012 or from my letter of November 16th that your Directors were going to investigate the cost of replacing and upgrading our equipment to make it robust for the next five years. We should remind you that the equipment we are using is at least six years old, we are already seeing parts that need renewing and the system will not last another three to five years. Also the contract Herefordshire has signed with BT will not provide anything to this area until 2015/16 and then only 2Mbps.
 We are making progress.  The Directors accepted a project plan at their last meeting;
 Phase One involves stabilising the system and obtaining an uncontended access to the internet that will provide speeds of up to 5Mbps – five times faster than the current service. That means we shall install mains electricity to Mountain Building (as we did at Cadwell)  and obtain a better wireless signal from Airband so that we may cease using the three BT lines.
Phase Two is to improve and expand our network to help us get more customers. This will involve moving the mast at Belgate to avoid the interference from trees, extending the network to Kinsham and Byton, and looking to have a site in Lingen Village to boost the signal. Finally, so that we may all benefit from the improved speed and power of the new connection it will be necessary to upgrade the customer units on each of the houses involved.
    You will appreciate that all this costs money. Your directors have discussed this with the Village Hall Committees of Kinsham and Lingen and they are applying for a technology grant to assist us. The quid pro quo is that the company will provide free access to the internet at each Village Hall.
  We are seeking other funds to support the refurbishment and expansion of the network. We hope to maintain the monthly subscription costs at £25.  However, it is probable that we shall need each customer to pay for the new units on their houses. We will not know the precise cost until we have responses to our requests for grants. We plan to hold a meeting in June to discuss the details with you, when we expect to know a little more.

Further Update soon!

Wednesday, 8 May 2013


Apologies for not posting for a while - few technical issues with my own computer amongst other things. The service has however kept going very well - longer days and dry weather all help. As a reminder though about not suffering in silence, I myself had experienced some problems with the connection dropping out every 15 mins or so - which is very frustrating, however having reported this problem, a reboot of the Dairy House transmitter and all is working perfectly again - so do report these problems!

You may have noticed a couple of newer 'slim line' receivers dotted around the village. This new kit has been installed on very problematic connections and seems to be working well. It is also a useful test for this equipment as we drive on with plans to improve the whole system - news on that soon.

I have also created a 'proper' website for the broadband now - it is a work in progress and very much a steep learning curve for me, so apologies for errors and omissions, but it should soon become the focal point for news and updates on Lingen Community Broadband. feel free to comment via this blog.

The address is:

Monday, 18 March 2013

Service Level Archived

As the service level page is getting a tad unwieldy, going back to December 2011, I have archived December 2011-December 2012.

These can be accessed if you are a keen student on service level history via the archive link on the Service Level tab.

Tuesday, 29 January 2013

Exciting News and report on Downtime on Wednesday-Friday

Due to a heavy snow blocking the solar power and the draining extreme cold, the batteries on Mountain building gave up finally on Wednesday. With a tremndous effort, battling the elements, these were replaced on Friday.

Hopefully with milder conditions and longer daylight hours this set should last longer.

Now for the exciting bit - the Directors of LCB have put into motion the connection of Mountain Buildings to mains power - the cheque to pay for the connection has been written! This should solve (barring a power cut) the most common cause of broadband problems - ie loss of battery power at Mountain Buildings.

As yet we have no firm timetable, but I hope to have more details very soon.

Tuesday, 8 January 2013

System Problems Yesterday

As you are probably aware we lost internet between approx 8.15am and about 7pm yesterday (07/01/2013). The problem was yet again due to loss of power at mountain building - ie flat batteries. Fully charged replacements were installed yesterday (which is a surprisingly complicated and dangerous task) and hopefully with more daylight hours should last longer.
Investigations are ongoing as to the feasibilty of installing mains power to mountain building. Any news on that will be forwarded on as soon as I have it.

Monday, 24 December 2012

Tempting fate!

Naturally my previous post tempted fate, and power finally drained from Mountain Buildings batteries some time on Thursday Night (I was certainly still up and running at 8.30pm on Thursday anyway).

The batteries were replaced on Saturday Afternoon , so everyone should be back up by now.

This is actually the first time that the batteries have gone flat since March, and is the first time I have not been able to get online since the morning of 16th September.

Again I urge you if you are not experiencing this level of connectivity then get in touch - in the past it has been things like people wireless routers etc that have been the cause of problems not LCB.

I have updated the Service level tab as appropriate.

Tuesday, 18 December 2012

4.5 days in the last 12 months

That is how much total down time I have experienced in the last 12 months with LCB.

See updated service level for details